This Feature is an optional add-on. Contact your Customer Success Manager or contact us here for more information.
-----
Two-Factor Authentication is an additional level of Security that is provided as an optional Add-on within the platform and can be configured by Main Admin users under Admin > Settings.
If enabled, users will receive a Verification Code either as an email and / or text message in order to log in.
2FA is an Admin setting, and you can decide whether to enable it as a User Setting or a Global setting.
If Global is selected - all users will require to authenticate with a verification code..
If User Setting is selected - you will be able to enable it only on select users under Admin > Users, and also set the default value for when creating new users.Additionally you can choose whether you allow end users to manage this option directly into their My Account area.
Finally, and for either option, you can choose whether Users will receive their verification code as an email and / or a text message. If the text message option is enabled, it is essential that the phone numbers of the users requiring 2FA is configured correctly under their user profile, as users will not be able to login without receiving and entering the verification code otherwise.
Users will need to enter & verify the code within 3 minutes to log into the platform.
China (+86)
Hong Kong (+852)
India (+91)
Israel (+972)
Japan (+81)
Korea Republic of (+82)
Kuwait (+965)
Philippines (+63)
Qatar (+974)
Singapore (+65)
Taiwan (+886)
Albania (+355)
Andorra (+376)
Austria (+43)
Belarus (+375)
Belgium (+32)
Bosnia and Herzegovina (+387)
Bulgaria (+359)
Canary Islands (+3491)
Croatia (+385)
Cyprus (+357)
Czech Republic (+420)
Denmark (+45)
Estonia (+372)
Faroe Islands (+298)
Finland/Aland Islands (+358)
France (+33)
Germany (+49)
Gibraltar (+350)
Greece (+30)
Hungary (+36)
Iceland (+354)
Ireland (+353)
Italy (+39)
Latvia (+371)
Liechtenstein (+423)
Lithuania (+370)
Luxembourg (+352)
Macedonia (+389)
Malta (+356)
Moldova (+373)
Monaco (+377)
Montenegro (+382)
Netherlands (+31)
Norway (+47)
Poland (+48)
Portugal (+351)
Romania (+40)
San Marino (+378)
Serbia (+381)
Slovakia (+421)
Slovenia (+386)
Spain (+34)
Sweden (+46)
Switzerland (+41)
Ukraine (+380)
United Kingdom (+44)
Vatican City (+379)
Canary Islands (+3491)
Spain (+34)
American Samoa (+1684)
Australia/Cocos/Christmas Island (+61)
Cook Islands (+682)
Fiji (+679)
French Polynesia (+689)
Guam (+1671)
Marshall Islands (+692)
Micronesia (+691)
New Caledonia (+687)
New Zealand (+64)
Northern Mariana Islands (+1670)
Palau (+680)
Papua New Guinea (+675)
Samoa (+685)
Solomon Islands (+677)
Tonga (+676)
Tuvalu (+688)
Vanuatu (+678)
American Samoa (+1684)
Anguilla (+1264)
Antigua and Barbuda (+1268)
Aruba (+297)
Ascension (+247)
Bahamas (+1)
Barbados (+1246)
Belize (+501)
Bermuda (+1441)
Canada (+1)
Cayman Islands (+1345)
Costa Rica (+506)
Cuba (+53)
Dominica (+1767)
Dominican Republic (+1809)
Dominican Republic (+1809201)
El Salvador (+503)
Greenland (+299)
Grenada (+1473)
Guadeloupe (+590)
Guam (+1671)
Guatemala (+502)
Haiti (+509)
Honduras (+504)
Jamaica (+1876)
Martinique (+596)
Mexico (+52)
Montserrat (+1664)
Netherlands Antilles (+599)
Nicaragua (+505)
Northern Mariana Islands (+1670)
Panama (+507)
Puerto Rico (+1787)
St Kitts and Nevis (+1869)
St Lucia (+1758)
St Pierre and Miquelon (+508)
St Vincent Grenadines (+1784)
Trinidad and Tobago (+1868)
Turks and Caicos Islands (+1649)
United States (+1)
Virgin Islands, British (+1284)
Virgin Islands, U.S. (+1340)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article