Risk Review Spelling and Grammar FAQs

An overview of the Spelling & Grammar functionality within Red Marker and Intelligence Bank's Marketing Compliance.

Overview

The Content Risk Review feature includes an optional Spelling and Grammar capability, designed to help clients maintain high content accuracy and consistency. Unlike built-in spell-checkers in Microsoft Word, PowerPoint, and Google Docs, the Spelling and Grammar feature is exclusive to content reviewed within the platform and is not available in these add-ins.

Key Features

US English Standard

The tool follows US English spelling and grammar conventions.

Intelligent Error Filtering

• Ignores corrections that only capitalize the first letter of words
• Skips corrections for words written entirely in uppercase
• Excludes suggestions for words containing numbers or special characters
• Recognizes brand names with internal capitalization (e.g., iPhone) and prevents unnecessary corrections
• Avoids changes between accented and non-accented characters (e.g., café to cafe)

Image-Based Text Checking

When reviewing content within the IntelligenceBank platform, the tool performs Optical Character Recognition (OCR) to detect text in images. If the image resolution is sufficient, spelling and grammar issues within embedded text are also flagged.

Confidence-Based Detection

The system applies a confidence rating of 0.65, ensuring that more potential issues are identified for client review.

Custom Dictionary Management

Users can add words directly to a client-specific dictionary using the Add to Dictionary functionality. Once added, these words will no longer be flagged in future reviews, allowing for greater flexibility and customization based on brand terminology or industry-specific language.

How to Add Words to Your Dictionary

If the Spelling & Grammar rule is triggering on words that are considered correct within your organization, you can add these words to your dictionary:

1. When a word is highlighted as a potential Spelling & Grammar risk in the rules pane, you'll see a book icon
2. Click the Add to Dictionary icon to add the word to your organisations dictionary
3. The word will no longer trigger as a Spelling & Grammar error

Important Notes:

• Words are added to the dictionary for your entire organization, so any word you add will be available for all your colleagues
• If you've added a word in error, you can undo this by clicking the Dictionary button again
• This feature is only available when using the IntelligenceBank Platform, and not when using the Word Add-In, PowerPoint Add-In, Google Docs Add-on, or other integrations

Frequently Asked Questions

Q: Can I import a list of industry-specific or brand terms to the dictionary?
A: Currently, words must be added individually through the interface. Contact your administrator if you have a large list of terms to add.

Q: Does the spelling checker work with languages other than English?
A: The tool is designed for US English. Other language support may vary.

Q: Will the tool flag industry-specific terminology?
A: The tool may flag specialized terminology until it is added to your organization's dictionary.

Q: How accurate is the OCR for text in images?
A: Accuracy depends on image resolution and clarity. Higher resolution images yield better results.

Q: Can I export my organization's custom dictionary?
A: Contact your administrator for questions about exporting dictionary terms.

For any questions about advanced configuration options or adding custom lists, please contact your Admin or support@intelligencebank.com.